*ANNOUNCEMENT* Disconnects...

Discussion in '12th Man Football' started by CHUNKNESS, Sep 4, 2012.

  1. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    Gentlemen, if you haven't already read/heard, there are issues with the online CCM where if an opponent disconnects in the second half, the party that remains connected is awarded with a 3-0 win; regardless of the score at the time of the disconnect. So a team could be losing 50-0 and if the team that is winning is disconnected from the servers, the losing team is awarded the win. The stats will be recorded onto the servers, but the win/loss will be inaccurate.

    I would like to have some people please play their pre-season game in the online CCM. Somewhere in the third quarter, please have the winning team disconnect their connection to their modem (don't just turn off your PS3). Once the disconnect occurs, I would like the losing team that is still connected to turn OFF their PS3 (do not disconnect your modem like the opponent did) without exiting the game or accepting the win. Once you have done so, please report back whether the servers recorded the stats and the win/loss as a 3-0 disconnect. If not, we have a temporary solution how to handle the disconnect issue if/when it arises until EA comes up with a fix.

    Please, do this for the good of the league and the rest of the Madden community. Again, run the test using your pre-season games in the online CCM. Do NOT use community games as the testing platform. Thanks for your anticipated cooperation as I'd like to see if we can get this resolved before the start of our season!

    Doug


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  2. Michael Overman

    Michael Overman Walk On

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    WilsT24

    I can run through our preseason game tonight sometime if you are available
     
  3. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    Last edited: Sep 4, 2012
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  4. Jmustang1968

    Jmustang1968 Walk On

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    Hmm this is a concern
     
  5. BlyGilmore

    BlyGilmore It's All In The Hips!

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    are commishes able to throw out results like in NCAA?
     
  6. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    Agreed. If we are able to nullify the result of a 3-0 win for the losing team, I would much rather do that than keep the stats intact. That's why I'm hoping powering off may be a temporary solution until the issue is fixed. The good thing is, if the winning team is still connected, they can accept the win and keep the stats. But another issue with that is if the disconnect occurs early on in the 2nd half and the score is close, the game - or at least a half - should be replayed and the winning team should power off as well, which would nullify the stats. We can always supersim the correct result as well, so it SHOULD work either way. We just need to know if powering off is the solution.
     
  7. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    nope... :(
     
  8. Shaun Mason

    Shaun Mason Somebody you used to know.

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    I'm aware of this issue, and I know RynoAid is.

    Interested to see how your test plays out.
     
  9. BobJr

    BobJr To each their own

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    Thanks Chunk. Eager to see how this works
     
  10. saintsdave75

    saintsdave75 Walk On

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    is there any concern now about supersimming? since if you remove an owner from the league to do a supersim, won't they have to create a new coach, and all of their earned xp and packages be lost?
     
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  11. kdpnutter

    kdpnutter Walk On

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    Appreciate the news in regards to this issue, keep us up to date on your findings in regards to the issue (y)
     
  12. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    Good point, Dave. The owners involved would need to supersim the game result themselves or the game would need to be played over.
     
  13. PepperNY

    PepperNY Fear the Spear

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    Couldn't one of the owners put themselves on autopilot and then supersim
     
  14. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    Correct; or the game would need to be played over.
     
  15. BobJr

    BobJr To each their own

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    CHUNKNESS

    It's not showing a 3-0 victory in the two preseason games that the disconnect has happened. What it does is show a 0 for the team that disconnects but it gives the right points to the team that doesn't. For instance we just had a game that disconnected 21-21 (Lions vs Ravens) Ravens disconnected so the Lions won 21-0.

    IT ONLY HAPPENS from the 2nd half on. First half disconnects do not reflect

    We will try this test as well.
     
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  16. Emmdotfrisk

    Emmdotfrisk Working half days on my days off.

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    I can verify this is the case
     
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  17. CeeGee

    CeeGee Block-O-Nation

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    If you get a D/C in the 2nd half there is only one way to ensure that your able to replay the game...

    When you get the D/C, the Person who remains online CAN NOT click "EXIT" to return to the CCM Main Menu, once he does that the Stats and results will register and whoever D/C'ed will get the loss regardless of the score...

    The Fix?

    The person that remains online after the D/C need to "Quit Game" or Shut their PS3 OFF... This way, the game can not register (save) any of the results...

    If your CCM, when you both load back in, it will be as if you never played the game... From there, you can decide what to do, but, at least you wont be giving a Win or Loss to the wrong team.

    Hope this helps ;)

    ------------

    PS - This is only a regular Season issue as far as I can tell... We didn't have the issue in the Pre-Season that I know of... Also, the team that D/C'ed in the 2nd half will always get 0 points, regardless of how many they actually scored, if you don't use the above "shut off" method I laid out.

    PSS - I don't even know if the Owner that remains online is ably to "count game" this year... I just had a D/C last night, 2 min to go in the 4th quarter, I was up 14-3 and my opponent D/C'ed and I was not given the option to "count game results"... The only Option I was given was to "exit"...

    CHUNKNESS
    Emmdotfrisk
    BobJr
     
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  18. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    Thanks, Chris. So my question for you and BobJr is this... If the user who is still connected quits and counts the game, are the stats saved for both teams including the disconnected team? I understand the disconnected team will have a score of zero. But if the disconnect occurs toward the end of the 4th qtr and the game was already in hand, I would just instruct the winning team (if still connected) to quit and count the game. That way they would be able to save the stats. So what I'm asking you is even though the losing team that was disconnected would show "0" points, if the winning team (if still connected) quits and counts the game at least they would still have accurate stats for both teams up to that point in the game, correct?
     
  19. CeeGee

    CeeGee Block-O-Nation

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    Yes, if you Exit back to the main screen, all the stats will be recorded and the Team that Disconnected will get 0 as their Score...

    The only problem with your idea is that sometimes you don't know who Disconnected because Both owners could remain "in game"

    In my game last night, that I mentioned in my post above, Both me and the Other User were still "in game"... We both got a "desync" Error... Both of us were only given the Option to EXIT game, which would have taken us back to the CCM Main Screen... I'm not sure what would have happened in our game, since I don't know if it was a Classic Disconnect or something different (desync)...
     
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  20. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    Understood, thanks! So basically, it would be best to just power down in those instances and we can always supersim the game result if it was already decided at the time of the disconnect. It will be sad to have inaccurate stats, but I guess we'd rather have the correct result. ;)
     
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  21. CeeGee

    CeeGee Block-O-Nation

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    Yeah, at this time it doesn't sound like there is a fix coming any time soon... It actually sounds like this was designed this way, which is MIND BOGGLING to me...

    I get it, in a random, play now Online Game, if you DC you lose, no if ands or buts about it...

    However, In an Online Franchise Setting, when your playing with people that you've played with for years, and you know people aren't going to "pull the plug" on you, its a ridiculous way to handle things...

    I can't believe how they didn't think this would be an issue with the Online Franchise Communities...
     
  22. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    Sadly, we are of the minority. We will make due with what we have. It stinks, yes, but it is still a VAST improvement from what we had before. I'll cross my fingers for a fix in the immediate future, but I won't put my bank on it as I'm sure there are other issues that take priority.
     
  23. klaximilian

    klaximilian Walk On

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    Or communicate with your opponent via YIM to verify whether or not each of the teams is still "connected" to the game.
     
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  24. CHUNKNESS

    CHUNKNESS Commissioner Quality Simulation Football

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    What is this "YIM" that you speak of?...
     
  25. Broncos218

    Broncos218 Walk On

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    CHUNKNESS

    so can we add in a rule or general idea of what needs to be done in these circumstances? Not exactly sure right now as to what procedure needs to be followed
     

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