The Experience 1) For now, skip highlights to limit freezes. Press A repeatedly at the end to skip. I would suggest playing off the disc, installed games tend to freeze more. 2) Restarts need proof and my approval. And by proof I need video of the frozen game or in the event of a power outage, take video of your power out. Pretty sure we all have the means to do this. Best way to get me the proof is via PM so that I can receive the email on my phone and approve a restart or not. Clear?