Figured I would make a thread on this in case I wasn't the only one on TSO (which would be some bullshit lol). Basically I insert a disc and it sounds like it tries to spin it 3 or 4 times and then it gives me an error message saying something like "Can't read disc. Please insert an xbox one game, blu ray disc etc." I just tried to call Microsoft Xbox support and my wait time is "more than 3 hours." HAHA! So I'm having them call me back in more than 3 hours from now and we will see what happens. I'll update this post as I go through the process.... I think I read somewhere on TSO where someone had a PS4 issue and got it paid for by Amazon and got a new console within a few days, even before sending it back in? Does anyone know the process for this sort of thing? Do I return to Microsoft? Amazon?
Found this: http://www.reddit.com/r/xboxone/comments/1r6wb3/xbox_one_issues_so_far/ Maybe they will come up with something there.
**UPDATE** Amazon is sending me a new Xbox One (Not day one edition, which probably is a good thing) in the mail to be received Monday 11/25. They gave me 30$ promo credit ( I tried to get more but they wouldn't budge). I have to ship the console back within 30 days. Not too bad of customer service but still sucks. I'll be away this weekend anyways so not too pissed off. Welp, off to the bar.
http://kotaku.com/microsoft-has-no-clear-solution-for-xbox-one-disc-drive-1469918988 Might I direct you there. Unfortunate.
Randi and I just played.... Aston Villa vs Liverpool. 1-1 Draw. Game requires patience and precision. You can feel the weight of the ball, players, and momentum. Seems very good. More to come.
Glad to hear they took care of you. I went through hell with my 360 in the beginning, 3 RROD and an E74 message, so I know how shitty it can be dealing with this. I didn't know Amazon looked out like that. I may need to order my X1 from them when I get around to getting one.
When possible, I try to always order through Costco or Amazon. They're definitely the best with returns. Gamestop and Best Buy are the worst - by far.
Great match! The game is more refined, I'm really impressed. Look forward to linking up with you again tomorrow, no plans this weekend.
