Error Message When Saving Highlights

Discussion in 'Locker Room' started by HackGolfer, Aug 12, 2009.

  1. HackGolfer

    HackGolfer Administrator

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    Error Message When Saving Highlights

    I need to get a list of dynasties that receive an error message when trying to save a video or photo highlight in an OD game..

    I have been in contact with Justin Dewiel with EA about the situation, so in case he asks for a list, I am getting it together through here..

    Post in here and confirm whether you can or can't anyway, that way I know I have heard from every Dynasty...

    Leagues that Can't Save Highlights:
    - The Forth Horseman (XBOX)
    - The Rivalry (XBOX)
    - Bowlin' for Roses (PS3)
    - Orange Rush (PS3)

    Leagues that are OK:
    - Tradition I (XBOX)
    - The Deuce (XBOX)
    - Pigskin Bullies (XBOX)
    - OFFL: East (XBOX)
    - OFFL: E-League (XBOX)
    - OFFL: Teambuilder (XBOX)
    - Cream of the Crop (PS3)
    - Saturday Heroes (PS3)
     
  2. Razcalking1978

    Razcalking1978 OFFL TeamBuilder Commish

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    I can save highlights in the OFFL East, E-League and TeamBuilder. All are on XBox.
     
  3. jfosh

    jfosh Super

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    Have not heard about any problems in Tradition I. Are you talking about saving to EA sports world or the console?

    I ask because I had a problem for a short time last year saving to EA sportsworld. I was able to fix the problem by manually deleting one video from EA sportsworld. Once I did that I was able to upload again.
     
  4. HackGolfer

    HackGolfer Administrator

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    Saving it to the console.. Some guys are getting error messages saying their memory is full.. but sign on to the other OD they are in and can save no problems..
     
  5. jfosh

    jfosh Super

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    Ok..I know what to look for now.
     
  6. Maynard

    Maynard Banned

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    the error i get doesnt say anything about memory being full. i cant remember exactly what it says, but its a generic message saying error when trying to save

    i have tried saving it right after the play ends and also tried saving after the game. Neither works.

    Rynoaids teambuild OD works though. Teambuilder Craziness is what its called.....or is it the craziness.....dam it i cant remember

    does the person wanting to know need to know the exact name of the OD? if he does, mine is
    TF: The Rivalry
     
  7. HackGolfer

    HackGolfer Administrator

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    He will prolly just need to know the commisioner XB or PSN name to look it up that way.. Hopefully he will get back with me soon so I can figure out what he needs, if anything..

    And yeah I have heard now that there are two messages.. One saying Memory full, and the other giving an error code saying:

    "An error occured while trying to save the file. Save failed."

    That one sound familiar to you?
     
  8. Maynard

    Maynard Banned

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    yep, thats the one....thanks man....appreciate the effort to get this resolved
     
  9. MorsDraconis

    MorsDraconis Walk On

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    TF: The Forth Horseman (XBOX) can't save highlights at all.

    Commish is Murkya21
     
  10. Drifterbub

    Drifterbub Help me hide a body?

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    I don't think TTII has any problems, everyone seems to be able to just fine.
     
  11. HackGolfer

    HackGolfer Administrator

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    ... bump

    Still waiting to hear from half of the leagues...
     
  12. geauxtigers810

    geauxtigers810 Walk On

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    I was able to save in Pigskin Bullies (XBOX).
     
  13. HackGolfer

    HackGolfer Administrator

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    Update:

    Just heard back from Justin Dewiel.. His response was:

    This is the first that I’ve heard of something like this, but we are looking into and I’ll get back to you as soon as I have an update.

    Justin Dewiel
    Community Manager - EA SPORTS
     
  14. H22APWRD94

    H22APWRD94 RG3 Bandwagon

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    I can not save in Bowling for Roses, Orange Rush, and I also believe my Next Generation is also having issues. I just figured it was a system issue, not an OD issue.

    Mike
     
  15. controllerabuser

    controllerabuser Purple People Eaters

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    Hack, have you heard anything yet?
     
  16. T2

    T2 Smarter than your average bear!

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    i get the same thing now in evo
     
  17. HackGolfer

    HackGolfer Administrator

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    I will follow up this week.. Can either of you grab a screenshot image of it and send it to me in a PM or email?

    That will help provide EA with some evidence they may need to solve the issue.
     
  18. H22APWRD94

    H22APWRD94 RG3 Bandwagon

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    do you think it has anything to do with all the dynasties starting with the same letters? I mean the 3 I'm in start with TF the way they are saved on the server. could be that the library for those figures that there should not be that many dynasties that start with the same letters? just a thought. I mean let's say there are 12 dynasties that all start with TF for their name. and 12 teams in each. 144 teams trying to save 5 highlights a piece. and maybe it will only save 60 highlights under the letters TF. because these highlights are saved on our system, but the info on them has to be saved on the server. Just thinking out loud.

    Mike
     
  19. Lee.Flex

    Lee.Flex Ducks Fan

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    BCS Bowl Buster's is OK.

    We could not save last season, but we have not had a problem so far in season 2.
     
  20. T2

    T2 Smarter than your average bear!

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    seems to be a rolling black out... it worked in week bowl weeks for me and now it doesnt..
     
  21. HackGolfer

    HackGolfer Administrator

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    I just sent a follow up email to EA Sports about this issue. I included a screenshot of the error message (Thank you T2Express) that users have been getting when trying to save a highlight..

    I will keep you guys updated if I hear anything back...
     
  22. H22APWRD94

    H22APWRD94 RG3 Bandwagon

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    Hack, it seems we have found the solution for this problem. We have renamed Civil War, BfR and Evo. All these files in the dynasty servers started with TF: The thinking behind it is EA in all their wisdom catalogs the saves, like library books, using the first few letters. Problem with that is the space runs out after so many highlights are saved under that file name. So far it has worked multiple weeks in each dynasty.

    Mike
     
  23. MurkYa21

    MurkYa21 Walk On

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    We can save in TT IV..
    commish: MYCANE (mcyork)

    I'm not sure if no one can, but I can't save in my new ACC/Big 12 dynasty.
    commish: MM Jman (Jman)

    This may be due to people saving the file in the early goings, but we have resent invites since then.
     
  24. H22APWRD94

    H22APWRD94 RG3 Bandwagon

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    Murk, what is the title of the dynasty when you load it from the Online Dynasty? Does it start with TF: xxxxx?

    Mike
     
  25. MurkYa21

    MurkYa21 Walk On

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    no, one is TF: Murk's the other is just MYCANE's dynasty
     

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