So I recently moved from Tempe out to basically the middle of the desert in north Phoenix. I came to realize the ONLY service provider in the area was Qwest, nobody else would come out to our location for internet services. So about 4 months ago (toward the end of the NCAA 11 cycle) Qwest contacted me and said I could upgrade my box and get my connection to be twice as fast for an extra $20 a month so I agreed. They came out, installed the new box, and said I was good to go. I noticed after that point I was dropping a lot more NCAA 11 games then I had previously, and when NCAA 12 came out I couldn't keep a connection in any OD game. I finally called Qwest today only to find out: THEY NEVER FLIPPED THE SWITCH at the main box down the street from my house to give my speed a boost, so the past 4 months I've had SLOWER speed because the old connection can't keep up with the new box I got!!!!! So now I have to wait til the 19th for someone to come out and flip a switch. Fuck Qwest, but at least it looks like my connection issues might be solved.