Fellas Not sure what the dam problem is but now I am reaching out. I purchased a wireless headset and now a wired headset. Now all of a sudden no one hears me at all. I try to send a VM through my headset and get this message. Remember to connect and un mute your headset. What are they talking about? I have had this going on on 7 to 9 years and never ever had this problem. Where do I go to get this corrected? I'm sick of spending money and getting frustrated over this seemingly easy task to to.