Update: According to PCWorld, Sony spokesperson Satoshi Fukuoka stated that a "thorough investigation" is taking place and the company is currently unsure if personal information or credit card data has been stolen. Should that be the case, users will be notified, as one would expect. The fact that Sony doesn't know, however, isn't especially reassuring. Original Story: Since admittingthe ongoing PlayStation Network outage was the result of an "external intrusion" which prompted Sony to turn off the service, details have been few and far between. As of today, there is still no timeframe for when things will go back to normal. A statementon Saturday apologized for the inconvenience and explained what Sony is currently doing: "Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security." A new updatetoday didn't provide any additional information; most importantly, there is still no estimate being shared publicly for when service will resume. "As we previously noted, this is a time intensive process and we're working to get them back online quickly," wrote Sony's Patrick Seybold. "We'll keep you updated with information as it becomes available. We once again thank you for your patience." We're coming up on a full of week of downtime for PSN (and Qriocity). It's prevented at least two Capcom games from being played due to DRM that requires an active internet connection. Perhaps even more frustratingly, anyone seeking to redeem the free PC copy of Portal 2that comes with the PlayStation 3 version is unable to do so -- the process requires connecting the PS3 game to Steam, which itself requires access to PSN. So unless you were able to redeem it before PSN went down, you're stuck playing the game offline on PS3 until further notice. What's most concerning of all is that there has been no official word on whether or not users with billing information attached to their PSN accounts should be worried about it falling into the wrong hands. Hopefully an update will soon shed some light on that situation and offered up some sort of estimate for when PlayStation owners will be getting back online. On the bright side, today's Penny Arcade strip on the situation is pretty good.