The Pinnacle of EA Customer Service

Discussion in 'The Cheap Seats' started by BlyGilmore, Dec 16, 2009.

  1. BlyGilmore

    BlyGilmore It's All In The Hips!

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    The Pinnacle of EA Customer Service

    Saw this on Digg. Just awesome stuff. Reminds me of the lady behind the airline counter in Tommy Boy. "I can reserve you a flight coming back from Chicago at 5:55. Does that help?"

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  2. T2

    T2 Smarter than your average bear!

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    wow thats stellar...
     
  3. Shaun Mason

    Shaun Mason Somebody you used to know.

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    Sweet six pound baby Jesus...
     
  4. BRUCE80

    BRUCE80 Let the dirt just shower over you..

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    Unreal, is that a robot at EA? Did they even read what the customer wrote? How hard is it to say, ok send it back ill send your game the correct one out to you now?
     
  5. BlyGilmore

    BlyGilmore It's All In The Hips!

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    I love that they tell him to open it, because you know if he contacted them later the first thing they would have said was "you shouldn't have opened it - we can't help you now."
     

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